Last Updated: December 11, 2025
1. Introduction
This Terms of Use document (“Terms”) governs your use of the Mellow Muffin website and its services. By accessing or using our website (the “Site”) to browse or purchase baby clothing products, you agree to be bound by all the terms and conditions outlined here, as well as any other policies referenced (such as our Privacy Policy). If you do not agree, please discontinue use of the Site.
2. Eligibility and Account Registration
Eligibility: Use of our Site is available only to individuals who can form legally binding contracts under applicable law. Persons under the age of 18 are not permitted to use or register on the Site. If you are using the Site on behalf of a business, you represent that you have authority to bind that entity.
Account Creation: Customers may create accounts through Shopify’s customer login system. You agree to provide true, accurate, and complete information and to keep your account information updated.
Account Security: You are responsible for maintaining the confidentiality of your account credentials. Mellow Muffin is not responsible for any loss or damage resulting from unauthorized use of your account.
3. Allowed Use of the Site
You agree to use the Site for lawful purposes only. You may not:
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Violate any applicable laws or regulations.
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Infringe on intellectual property or proprietary rights.
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Upload viruses, malware, or harmful code.
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Attempt unauthorized access to systems or data.
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Post misleading, abusive, defamatory, or obscene content.
Violation of these terms may result in account suspension or legal action.
4. Products, Orders, and Pricing
Product Information: We strive to display accurate product details. However, colors and appearances may vary slightly due to screen settings.
Invitation to Offer: All listings are invitations to offer. An order placed by you constitutes an offer. We reserve the right to accept or reject any order.
Pricing: Prices are in INR and inclusive of applicable taxes unless otherwise stated. We reserve the right to correct errors and update pricing or availability at any time.
Payment: Payment must be completed at checkout using approved payment methods. Orders are not processed until payment is received in full.
5. Shipping and Delivery
Domestic Shipping Only: We currently ship only within India.
Delivery Timelines: Delivery estimates are not guaranteed. Delays may occur due to external factors. Risk and title pass to you upon dispatch or delivery, as applicable.
International Orders: Orders with addresses outside India will not be processed.
6. Returns and Cancellations
Please refer to our Refund and Returns Policy for detailed information on returns, exchanges, cancellations, and refunds. This policy is available on our website and governs the terms under which such requests may be initiated and fulfilled.
7. Reviews and User-Generated Content
Customers who have purchased a product may post reviews. By submitting a review, you agree:
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To share only genuine, respectful, and product-relevant feedback.
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Not to include offensive, promotional, or unrelated content.
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That we may remove or decline to publish reviews at our discretion.
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That you grant us a license to use your review content for marketing or promotional purposes.
We reserve the right to delete any review, but we will not alter its content.
8. Intellectual Property
All content on the Site, including logos, images, and text, is owned by or licensed to Mellow Muffin. You may not reproduce, modify, or distribute our content without written permission.
9. Privacy
Use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Disclaimer of Warranties
The Site and its content are provided “as is” without warranties of any kind. We do not guarantee that the Site will be error-free, secure, or uninterrupted. Product descriptions and other content may contain errors.
11. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from your use of the Site. Our liability for any claim will not exceed the amount you paid for the product or service in question.
12. Indemnification
You agree to indemnify and hold Mellow Muffin harmless from any claims arising from your breach of these Terms, your misuse of the Site, or your violation of any law or rights of a third party.
13. Termination
We reserve the right to suspend or terminate your account or access to the Site at any time for any reason, including violation of these Terms.
14. Changes to Terms
We may update these Terms at any time. Updated versions will be posted on the Site with a revised “Last Updated” date. Continued use of the Site implies acceptance of any changes.
15. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.
16. Contact
support[@]mellowmuffin[dot]com
